Learn how to turn on password on Shopify if your store is under development, maintenance mode, or you want to give specific product access to premium members.
Without wasting any time, here are the steps you should follow to activate the password on your Shopify store.
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How to Turn on Password on Shopify?
- Login to your Shopify admin.
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Go to “Preferences” under the “Online Store” in the left menu after logging in.
- Scroll down to the bottom of the page to the “Password protection” section.
- Click on the checkbox, add a password, and you can also add a message that you want to show to the user.
- 100 characters is the upper limit for password and 5000 characters for messages.
- Now click on the “Save” button in the right bottom corner to save all changes.
You have successfully added a password to your Shopify store. If someone wants to access your store, they need this password.
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Why Do You Need to Turn on Password on Shopify?
There are several occasions when you need to add a password to your Shopify store.
Here are all the possible reasons.
#1 Store under development
When your store is in the development phase or you are making significant changes, you should activate password protection to prevent your incomplete and unpolished store from being visible.
#2 Private and exclusive launch
You can password protect your store after it's built. You can give access to a selected group of people, like your team members and testers, so they can test before making it public.
#3 Under maintenance
If your store is under maintenance or you are working on fixing some issues, you can temporarily hide it from users by turning on the password feature.
#4 Seasonal and temporary store
If you are selling seasonal products or services during a short time period, then you can hide your Shopify store during the offseason by enabling password protection. This prevents customers from accessing your store during the off-season.
#5 During testing
When you add a new app, functionality, or feature to your Shopify store, then you need to test before making it live. Because apps or new functionality can break your store working if not integrated properly.
How to Customize Password Page on Shopify?
You can customize the password page with two different methods. One is by editing Shopify theme, and the second is by editing Shopify password.liquid file in the backend.
Here are both ways with a step-by-step guide.
1. Customize password page from Shopify themes:
- Go to “Online Store,” then "Themes" in your Shopify admin panel.
- Select your current theme and click on the “Customize” option.
- Click on the dropdown menu, select "Others,” and choose “Password.”
- Now you have landed on the password page; here you can customize text, images, sections, or any elements you want to change.
- You can customize page color, typography, layout, buttons, variant pills, product cards, blog cards, content containers, media, and customizable elements.
- After you complete the page customization, click on the “Save” button.
2. Customize the password page with the password.liquid:
- Go to the Shopify admin panel. Click on the “Themes” under the “Online Store” option.
- Select the live theme, click on three dots, and choose the “edit code” option.
- Under the “Layout” folder, click on the “password.liquid” file.
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On this page, you can see the theme liquid tags that are used to build your password page.
{% section 'password-header' %}
{% section 'password-content' %}
{% section 'password-content' %} - From the "Sections" section, you can select the elements you wish to customize. For example, you can select elements “main-password-footer.liquid” and “main-password-header.liquid” to customize the footer and header.
- You can change the message, color, text, layout, and other elements by editing a code.
- Click on “Save” to save all the changes you made.
Expert tip: Don’t forget to take backups of your store before you make any changes to .liquid files.
Common Mistakes to Avoid
- Avoid making the following common mistakes while or after customizing the password page.
- Forgetting to disable password protection after launching the website.
- Don’t use weak or generic passwords that anyone can easily guess.
- Always customize the password page with appropriate messages so you don’t miss potential customers.
Troubleshooting Points
#1 Password page not updating
You are checking the password page after customization, but the changes you made do not appear. Then clear the page cache or check the page in incognito mode.
#2 Customers seeing password-protected page after launch
You don’t forget to double check that you disable the password protection before launch.
#3 Password not working
If you want to make the store accessible for premium customers, or family members, but they are not able to access it even after sharing a password with them, then make sure that you shared the correct password with them.
Conclusion
If you follow the steps outlined in our guide, you can easily activate the password on your Shopify store and customize the password page for an enhanced user experience. If you still find some difficulties in turning on or customizing the password page, then you can contact our Shopify developer or experts for help.
Also read: How to Add Another Admin to Shopify?