Theme Documentation
Theme Documentation & Support
Build, customize, and manage your storefront with clear setup guidance and official support.
Getting Started
- 1 Sign in to your Shopify admin.
- 2 Go to Online Store > Themes.
- 3 Find your theme in the theme library.
- 4 Select Customize.
- 5 Choose the page template you want to edit.
- 6 Add, remove, or rearrange sections.
- 7 Connect your products, collections, menus, pages, and media.
- 8 Preview the store on desktop and mobile.
- 9 Save your changes.
Global Store Sections
Announcement Bar
Standard and advanced announcement options for shipping updates, discount codes, launches and store notices, with rotation, timing and language controls.
Header
Controls logo, navigation, search, customer account and cart, with mega-menu, sticky and color scheme options.
Mega Menu
Supports Editorial, Classic columns, Featured cards and Image collections layouts.
Footer
Displays navigation, brand info, social links, newsletter signup, payment methods and policies.
Apps
Dedicated layout area for compatible Shopify app blocks.
Custom Liquid
Add custom Liquid, HTML or embed code to a page.
Contact Form
Adds a standard customer enquiry form with configurable heading and styling.
Back to Top
Helps visitors return to the top of long pages with position, icon and animation controls.
Hero and Campaign Sections
Hero Slideshow
Advanced homepage campaigns with multiple slides, overlays, autoplay and Ken Burns effect.
Slideshow
A simpler image-slider layout with heading, subheading, button and overlay per slide.
Image Banner
Static promotional area using one or two images with overlay and content position controls.
Video Hero
Large campaign banner using Shopify-hosted or YouTube video with parallax and scroll indicator.
Editorial Split
Large image beside a content panel for brand introductions and campaign messaging.
Promo Banner
Flexible campaign area with image or color backgrounds, countdown timer and badge blocks.
Countdown Banner
Promotes sales and launches with a heading, end date and multiple timer styles.
Email and Promotional Tools
Email Signup Banner
Combines an email form with a promotional image and text box.
Newsletter
A simpler email signup layout with heading, text and app blocks.
Promo Popup
Displays a newsletter or promotional CTA with time-delay, exit-intent and frequency controls.
Flexible Content Sections
Collage
Combines images, products, collections and videos in one visual layout.
Collapsible Content
Suitable for FAQs, product info and policies with rich text and page content.
Image With Text
Two-column layout combining media and copy.
Multicolumn
Presents features, benefits or categories in a grid.
Multirow
Repeated image-and-text rows with alternating alignment.
Rich Text
Focused messaging and calls to action with headings and buttons.
Page
Displays content from a selected Shopify page within another template.
Video
Displays a Shopify-hosted or external video with heading and description.
Blog and Editorial Sections
Featured Blog
Displays selected articles with configurable columns and visibility options.
Main Blog
Controls the primary blog listing page with grid or collage layouts.
Main Article
Controls individual blog posts including image, content, date and sharing.
Main Page
Displays the content of a standard Shopify page.
Collection and Product Discovery
Collection List
Presents selected collections as visual cards.
Featured Collection
Displays products from a selected collection with swatches, ratings and quick view.
Main Collection Banner
Displays collection title, description and image.
Main Collection Product Grid
Controls the primary collection shopping experience including filtering and sorting.
Main List Collections
Creates a page containing multiple collections, sortable by different criteria.
Main Search
Displays products, pages and articles matching a search query.
Related Products
Displays additional product recommendations.
Product Sections
Featured Product
Places a selected product on a homepage or landing page.
Main Product
Controls the complete product page experience including media, variants and buy buttons.
Variant Picker
Variants as dropdowns or buttons with color swatches and shapes.
Size Guide
Connects to a Shopify page and opens as a popup or drawer.
Shipping Information
Displays processing time, delivery estimates and shipping methods.
Complementary Products
Displays related recommendations with configurable limits and quick add.
Product Badge
Uses a metafield to show labels like New, Bestseller or Limited.
Countdown Timer
Product-page timer with multiple styles and expiry controls.
Stock Counter
Displays exact quantity or a general low-stock message.
Trust Badges
Up to six trust badges with built-in icons or custom images.
Interactive Shopping Sections
Hero Shop the Look
Combines a large lifestyle banner with campaign content and product thumbnails.
Interactive Shop the Look
Connects selected products to a lifestyle banner.
Interactive Shop 2-Col
Displays two independent lifestyle campaigns in one section.
Interactive Image Hotspot
Places clickable products at precise positions on an image.
Brand Storytelling and Social Proof
Before/After
Interactive comparison slider with horizontal or vertical movement.
Story Timeline
Presents company milestones or brand development with custom node icons.
Press Logos
Displays publications, awards or brand partners as a grid, slider or marquee.
Testimonials
Presents customer feedback with photo, rating and product link.
UGC Grid
Displays up to 20 customer or campaign images linking to products or collections.
Cart and Ordering Sections
Cart Drawer
Lets shoppers review products and quantities without leaving the page.
Bulk Quick Order List
Supports fast ordering for wholesale or large-catalog stores.
Quick Order List
Presents product variants in an easy ordering format.
Main Cart Items
Displays products, quantities and cart details on the cart page.
Main Cart Footer
Contains the subtotal, cart actions and compatible app blocks.
Customer Account Sections
Main Account
Displays the customer account dashboard and recent orders.
Main Login
Provides the customer sign-in page.
Main Register
Displays the customer account registration form.
Main Activate Account
Allows invited customers to activate their accounts.
Main Reset Password
Provides the password-reset form.
Main Addresses
Allows customers to add, edit and remove saved addresses.
Main Order
Displays the details of a selected customer order.
Troubleshooting
A Section Is Not Showing
Confirm it is added to the correct template and required content is selected.
Color Swatches Are Missing
Check that swatches are enabled and the product has compatible option data.
A Product Badge Is Missing
Confirm the badge metafield has a value and the block is present on the template.
Product Hotspots Are Misaligned
Set desktop and mobile positions separately and check image cropping.
A Popup Keeps Reappearing
Review display-frequency and trigger settings, test in a private window.
Collection Filters Are Not Updating
Confirm filtering and AJAX filtering are enabled, disable conflicting apps.
Frequently Asked Questions
How do I customize the theme?
Go to Shopify Admin > Online Store > Themes, find your theme and select Customize.
Does the theme support mega menus?
Yes, multiple mega-menu layouts are available.
Can I add color swatches?
Yes, swatches can be enabled on supported product and collection sections.
Does the theme support video?
Yes, product videos, a standard Video section and a full Video Hero are supported.
Theme Support
Standard support includes
- ✓Help with documented theme settings
- ✓Guidance for configuring supported features
- ✓Clarification of expected theme behaviour
- ✓Investigation of suspected theme bugs
- ✓Fixes for confirmed bugs in the original theme
Standard support does not include
- ✕Complete store setup
- ✕Product or content entry
- ✕Custom design work
- ✕Custom coding
- ✕Third-party app installation or configuration
We respond to theme-related support requests within two business days. Critical confirmed bugs are addressed immediately.