Are you having trouble setting up the Messenger channel for your business on Facebook?
One common issue is with Business Manager permissions. In this blog post, we will walk you through the process of setting up Business Manager permissions for the Messenger channel, including how to add team members, assign roles, and troubleshoot common issues.
By the end of this post, you will better understand how to manage permissions effectively for your business's Messenger channel. So, whether you are a small business owner, social media manager, or marketer, this post is for you!
A Complete Guide: To Set Up Business Manager Permissions - Messenger Channel Troubleshooting
To set up and troubleshoot the Messenger channel for your Shopify store using Facebook Business Manager, you will need to perform the following steps:
1. Set up a Facebook Business Manager account:
Go to business.facebook.com and create a new account. Once your account is set up, you can connect it to your Shopify store.
2. Create a Facebook Page for your Shopify store:
In Business Manager, click on the "Pages" menu and then click on the "Create" button. Fill in the required information and create your Page.
3. Connect your Facebook Page to your Shopify store:
In Shopify, go to the "Facebook" section of your settings and click on the "Connect" button. Select your Facebook Page from the list and click "Connect."
4. Set up the Messenger channel:
In Business Manager, go to the "Messenger" section and click on the "Get Started" button. Follow the prompts to set up the channel.
5. Set up Business Manager permissions:
In Business Manager, go to the "Settings" menu and click on the "Business Settings" option. Under the "People and Assets" section, you can add and manage permissions for team members and partners.
6. Troubleshoot issues:
If you encounter any issues with the Messenger channel, try the following:
- Make sure that your Facebook Page is connected to your Shopify store
- Check your Business Manager settings and permissions to ensure that everything is set up correctly
- Check that you have the latest version of the Facebook Shop app installed on your Shopify store
We are a Shopify website design and development company to help Shopify businesses grow. After following each step, you can manage permission and connect the Facebook page to the Shopify store. But, if you still encounter issues, consult our Shopify experts or contact our Shopify designer or developer team for further assistance.